How you do anything, is how you do everything.
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Data can’t empathize or feel. Be data-informed, not data-driven.
— Tanner Christensen
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You gotta remember that it's human BEING not Human DOING.
— Ryan Holiday
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Empathy is quite difficult

The fact that we think the way we speak is normal is the first clue that empathy is quite difficult.

You might also notice how easy it is to notice people who are much worse at driving than you are–but that you almost never recognize someone who’s driving better than you are.

— Seth Godin
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Design is about the User Customer.
— John Maeda
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